Privacy Policy

Personal Data We Process
SupaDawg processes personal data about you because you use our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process:

• First and last name
  
• Address details
• Phone number
• Email address

Special and/or Sensitive Personal Data We Process
Our website and services are not intended to collect data from website visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in their children's online activities to prevent data from being collected without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us at service@supadawg.nl, and we will delete this information.

Why We Need Your Data
SupaDawg processes your personal data for the following purposes:

• Processing your payment
• Allowing you to create an account
• Delivering goods and services to you

How Long We Retain Personal Data

SupaDawg retains your personal data only for as long as necessary to achieve the purposes for which it was collected. We adhere to the following retention periods for different categories of personal data:

• First and last name → Order processing > 10 years
• Address details → Order processing / Marketing > 10 years
• Phone number → Order processing / Order updates > 10 years
• Email address → Order processing / Order updates > 10 years
• IP address → Marketing > 10 years
• Location data → Marketing > 10 years
• Activity data on our website → Marketing > 10 years
• Browsing behavior across different websites (for example, as part of an advertising network) → Marketing > 10 years
• Internet browser and device type > Marketing > 10 years
• Bank account number → Payment processing / Order processing > 10 years

SupaDawg ensures that personal data is securely stored and is only accessible to authorized personnel. Once the retention period expires, data is securely deleted or anonymized to protect user privacy.

Sharing Data with Third Parties
SupaDawg does not sell your data to third parties and only provides it if necessary to fulfill our agreement with you or to comply with a legal obligation. We enter into data processing agreements with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. SupaDawg remains responsible for these processing activities.

Cookies and Similar Technologies We Use
SupaDawg uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in your browser on your computer, tablet, or smartphone during your first visit to this website. SupaDawg uses cookies primarily for technical functionality, ensuring that the website operates properly and remembers your preferences. These cookies also help improve website performance and optimize user experience.

In addition, we use cookies to track browsing behavior, allowing us to offer personalized content and advertisements. When you first visited our website, we informed you about these cookies and requested your consent to place them.

You can disable cookies by configuring your internet browser to block them. Additionally, you can delete any previously stored cookie data through your browser settings. For more information on cookies and how to manage them, visit: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/.

Accessing, Modifying, or Deleting Data
You have the right to access, correct, or delete your personal data. You can send a request for access, correction, or deletion to service@supadawg.nl. To ensure that the request is made by you, we ask you to include a copy of your identification document with the request. Please black out your photo and social security number (BSN) in this copy to protect your privacy. SupaDawg will respond to your request as soon as possible, but no later than four weeks.

Security
SupaDawg takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes. If you suspect that your data is not properly secured or if there are indications of misuse, please contact our customer service or email us at service@supadawg.nl.